Privacy Policy

Respecting your privacy is our priority.

Our privacy promise

  • We respect your privacy and choice.
  • We are committed to the maximum preservation and protection of your privacy and security.
  • We do not send you promotional content.
  • We never offer or sell your information.
  • We are committed to protecting your data and making it secure, so we only work with trusted partners.
  • We undertake to use your data openly and transparently.
  • We use your data exclusively for the purpose we informed you about.
  • We respect your rights and always try to fulfill your requests to the greatest extent possible, in accordance with our legal and operational duties.

For more information on how the privacy policy is implemented, below we have set out your rights regarding personal data and the types of data we may receive directly from you or through interactions with you, how we may use it, with whom we may share it and how we protect it. Of course, not all situations have to apply to you. In this Privacy Policy you can find an overview of all possible situations of our interaction. The more you communicate with us, the more we learn from you and the more customized services we can offer you. When we collect your personal information or when you share it with us, we use it in accordance with these Rules. Please read this information carefully. If you have questions or concerns regarding personal data, please contact us at: dpo@pz-marina.com

Who we are

“marina” is a trademark of Marina, an agricultural cooperative, which is responsible for the personal data you share with us. The terms “PZ Marina”, “Cooperative”, “us”, “our” or “we” refer to this entity. Marina, the agricultural cooperative is the data “manager” for the purposes of applicable data protection laws.

Marina, poljoprivredna zadruga
The company is registered in the commercial register of the Commercial Court in Split.
Marinska cesta 15, 21222 Marina, Croatia
OIB: 59032583983
MBS: 060158613
Manager of the Cooperative: Svetin Palada
Data Protection Officer contact: dpo@pz-marina.com

What is personal data?

“Personal Information” is information that can be used to identify you directly (eg your name) or indirectly (eg through a pseudonym such as a unique identification number). In other words, personal information includes information such as email address / home address / mobile phone number, usernames, profile pictures, personal preferences and shopping habits, user-generated content, financial information and welfare information. They may also include numerical identifiers such as a computer’s IP address, a mobile phone’s MAC address, or cookies.

What data do we collect and how do we use it?

Marina, the agricultural cooperative believes that you, the consumer, are the center of our business, and that is why we periodically try to hear your feedback, learn about you, and produce and deliver products that you enjoy. We are very grateful for any feedback we receive from you.

How do we collect or receive your information?

We collect and receive data through our websites, forms, applications, devices, products of Marina, agricultural cooperative, brand pages on social networks or in other ways. Sometimes you give them to us directly (e.g. when you create a user account, when you contact us, when you buy through our websites/apps or in our stores) sometimes we collect them (e.g. we use cookies to understand how you use our websites /applications), and sometimes we receive data from third parties. As part of data collection, there are mandatory fields marked with asterisks if we need this data for:

  • Execution of contracts (eg for the purpose of delivery of products you have purchased through the website/apps);
  • Providing the service you have requested (e.g. sending a newsletter); or
  • Fulfillment of legal requirements (eg issuing invoices).

Failure to complete fields marked with an asterisk may affect our ability to provide services and products. Below are more details that explain the following:

  • During what interactions may data be provided or collected? This column explains during which activities or situations we use or collect your information. For example, when subscribing to a newsletter, making a purchase or browsing a website/app.
  • What information may we receive directly from you or through our interactions? This column explains what types of information we may collect about you depending on the situation.
  • How and why can we use them? This column explains what we may do with your information and the purposes for which we collect it.
  • What is the legal basis for using your personal data? This column explains the reasons we might use your information.

Depending on the purpose of data use, the legal basis for processing your data may be:

  • Your consent;
  • Our legitimate interest which can be:
    • Improving our products and services: specifically, our business interests that help us better understand your needs and expectations, and thereby improve services, websites/apps/devices, products and brands for the benefit of consumers.
    • Prevention of fraud: verification of completeness of payment and absence of fraud and embezzlement.
    • Tool Assurance: keeping the tools you use (websites/apps/devices) safe to use and working, and ensuring they are continuously improved.
  • Execution of the contract: more precisely, the delivery of the products and/or the execution of the services you have requested;
  • Legal bases that require processing by law.

During which interactions may you provide information and we may collect it?

Creating and managing a user account
Information collected when creating a user account on the websites / applications of the company Marina, poljoprivredna zadruga, when registering via social networks and at our point of sale at the address: Marinska cesta 15, 21222 Marina.

What information may we receive directly from you or through our interactions?

  • Name and surname;
  • Sex;
  • Email address;
  • Home address;
  • Phone number;
  • Photograph;
  • Date of birth or age group;
  • ID, username and password;
  • Personal description or preferences;
  • Order details;
  • Social network profile (where you use your social login information or share this personal information with us).

How and why can we use your information?

We can use them for:

  • Order management;
  • Administering sweepstakes, promotions, surveys or contests in which you choose to participate;
  • Monitoring and improving our websites/apps;
  • Conducting analysis and collecting statistical data
  • Securing our websites/apps and to protect you from fraud;
  • Answering your questions and other types of interaction;
  • Loyalty program offer;
  • Manage preferences.

What is the legal basis for using your personal data?

The legal basis is:

  • Execution of the contract for the provision of the service you have requested (eg creating a user account, participating in a survey or purchasing a product).
  • Consent for direct sending of promotional content.
  • Legitimate interest To ensure that the website/app is protected from fraud and to help us better understand your needs and expectations, thereby improving our services, products and brands.